Nimmi handles enquiries for purpose-built student accommodation on email, WhatsApp, phone and portals. It books the viewing and follows up, inside your CRM and PMS.
Every intake, student enquiries, viewing requests and documents pile up across every channel and language. Nimmi sorts all of it, so your team only picks up what needs a person.
Illustrative figures for one intake week.
Student demand moves with the academic year. Pick a month to see what the market is doing, what it asks of your team, and where Nimmi helps.
A new academic year begins, and early enquiries for the following year start to appear.
Managing current move-ins while capturing future demand.
Nimmi captures new enquiries, answers first questions and collects each prospective resident’s preferences.
Students begin researching locations, room types, prices and facilities.
Repetitive questions take up valuable leasing-team time.
Nimmi answers routine accommodation questions and captures what each student is looking for.
Prospective residents compare properties and ask for viewings.
Viewing requests need coordinating and interested applicants need screening.
Nimmi qualifies enquiries and helps arrange available viewing appointments.
Student enquiries continue despite holidays and reduced office hours.
Responding to enquiries outside normal working hours.
Nimmi replies 24/7 and helps students arrange viewings.
University and accommodation plans become more concrete.
Spotting the serious prospects among incoming enquiries.
Nimmi asks qualification questions, captures move-in preferences and offers viewing appointments.
More prospective students actively consider accommodation bookings.
Responding quickly, before interested prospects move on.
Nimmi contacts incoming leads promptly, qualifies their requirements and schedules viewings.
Students begin making more concrete accommodation decisions.
Keeping prospects moving through the leasing process.
Nimmi answers questions, clarifies next steps and coordinates viewings.
Enquiries and leasing workload can increase.
Managing high volumes without overwhelming the team.
Nimmi handles initial enquiries, collects qualification information and coordinates viewing appointments.
Some students remain undecided or are waiting for university decisions.
Staying in touch with prospects who have not yet committed.
Nimmi supports follow-up conversations and captures updated preferences.
Students who were previously uncertain may finalise their plans.
Prioritising late-stage enquiries efficiently.
Nimmi screens incoming leads, captures updated requirements and helps coordinate next steps.
Accommodation decisions become increasingly time-sensitive.
Responding quickly to students with urgent accommodation needs.
Nimmi gives prompt answers, clarifies available options using connected property information and helps arrange viewings.
UK Results Day and Clearing can trigger urgent, last-minute accommodation searches.
Handling concentrated enquiry volumes during a critical leasing period.
Nimmi answers enquiries 24/7, qualifies incoming leads and coordinates viewing appointments.
Based on the UK academic-year cycle. The four phases are a marketing simplification, not a measured market model, and not every operator follows the same demand pattern.
September, month 1 of 12: Build the Next Pipeline
Four jobs your leasing team does for every enquiry. Nimmi does them in the same order, every time, on every channel.
Replies in seconds with your rents, room types, availability and house rules.
Asks what your team needs to know before anyone spends time on a viewing.
Offers real slots from your calendar, in person or by video, in the student's time zone.
Reminds, re-engages and nudges students who went quiet, until they book or say no.
Every message is translated both ways, so a conversation in Chinese or Spanish needs no translator on your side.
¿Hay lavandería en el edificio?Spanish · original
Is there a laundry in the building?English · your team sees this
Every conversation carries its channel, so you know which portals and channels bring students who actually book.
Example data. Select a channel to see its share.
No new system for your team to learn. Nimmi reads and writes to what you run today.
Deposits, what is included, contract length, laundry, move-in. Answered from your own information.
Exceptions go to a person, with the full conversation and a clear reason.
International students come from all over the world, speak different languages, and need answers at any hour. Traditional leasing teams can't always keep up. International students don't follow office hours.
Nimmi AI bridges that gap with fluent multilingual conversations, 24/7 availability, and automatic transcript translations, allowing your team to understand every conversation without language barriers.
Nimmi was not designed in a lab. It comes from the daily work of leasing teams: the same questions about rent, deposits and move-in dates, asked in many languages, at the worst possible hour.
What Nimmi asks, and in which order, is taken from how good leasing managers qualify a student.
Student enquiries arrive in waves around intakes and visa decisions. Nimmi answers the hundredth message as fast as the first.
Nimmi hands over exceptions with the full context, so your team picks up the conversation without asking again.
Bring a few real enquiries. We will show you how Nimmi handles them in your setup.
Book a demo