Turbocharge your leasing team.
Nimmi Omni Channel handles everything, from the first message to the signed lease.
Room 3.08
CRM
PMSStudio 4.12
CRMPMSCo-living
CRMPMSRoom 3.08
CRMPMSStudio 4.12
CRMPMSCo-living
CRMPMSRoom 3.08
CRMPMSStudio 4.12
CRMPMSCo-living
CRMPMSStudio 4.12
CRMPMS2-bed, Mitte
CRMPMSRoom 3.21
CRMPMSStudio 4.12
CRMPMS2-bed, Mitte
CRMPMSRoom 3.21
CRMPMSStudio 4.12
CRMPMS2-bed, Mitte
CRMPMSRoom 3.21
CRMPMSNot a chatbot. Not a voice bot. Nimmi is end-to-end engagement.
Less mundane traffic. More human connection.
Every week, enquiries, viewing requests and documents pile up across every channel. Nimmi sorts all of it, so your team only picks up what needs a person.
Illustrative figures for one intake week.
Built on Real Leasing Experience. Powered by AI.
Nimmi AI is a product of Urban Ground, built on over a decade of residential leasing expertise and real-world operational insights.
- 10+ yrsof residential leasing
- 200k+applicants processed
- 70k+viewings conducted
- 50k+support tickets closed
What Nimmi does
for your leasing team.
One assistant across the whole leasing process. Nimmi handles the repetitive work from first enquiry to signed lease, and your team keeps every decision.
One inbox for every channel
Enquiries from listing portals, your website, email, WhatsApp, Instagram, Messenger and the phone arrive in one conversation for each renter.
Listing portalsWebsite chatEmailWhatsAppInstagramMessengerPhoneInstant answers in every language
Nimmi responds within seconds, around the clock, in the renter's own language, and is always transparent that it is an AI assistant.
3-second repliesAvailable 24/7European languagesIdentifies as AIQualification to your criteria
Every lead is screened for move-in date, budget, household and employment. Renters who are interested but not yet ready are kept on a shortlist rather than pressed to commit.
Move-in dateBudgetHouseholdEmploymentWarm-lead shortlistConsistent, rule‑based follow‑up
Quiet leads are re-engaged in a fixed order: a message first, then an email, and a call only as a last resort. The same rules apply to every renter in your portfolio.
Message→Email→Call, last resortViewing scheduling, end to end
Nimmi books online and on-site viewings, sends confirmations and calendar invites, handles rescheduling, checks that each viewing took place and records the outcome.
Online or on siteCalendar invitesReschedulingOutcome recordedSecure document collection
Documents are requested through a secure upload link on your own website, never inside chat apps. Each file is tracked to completion and scanned for malicious content.
Secure upload linkFile trackingMalware checkNever in chatGrounded answers, your team in control
Answers draw on your contracts, project details and German rental law. Anything uncertain goes to your team with the full context, and no application moves forward without your approval.
Your contractsGerman rental lawEscalates if unsureApproval requiredCRM and PMS kept current
Units, availability and viewing slots flow in. Leads, pipeline, resident data and call transcripts flow out. Processing is GDPR compliant, and each part of Nimmi sees only the data its task requires.
10+ PMS integrationsCRM syncCall transcriptsGDPR compliant
Nimmi stays with every lead until the lease is signed.
Follow Mateo from his sofa to his new front door. He changes channel four times on the way, and Nimmi keeps one conversation going from the first message to the signature.
Meet Mateo.
He is moving from Bogotá to Berlin for a new job. It is Sunday, 23:40, and he has just found a flat online.
The green badge at his side is Nimmi. Watch the road turn teal as one conversation follows him across the city.
Trusted partners
10+ PMS integrations. Your CRM stays connected.
Nimmi plugs into the systems you already run. Units, availability and viewing slots flow in. Leads, pipeline and resident data flow out. No manual imports.
Built for European rules. You stay in control.
Your team approves
Nothing moves forward until your team says yes. Anything Nimmi isn't sure of goes to a person.
GDPR from the first message
No WhatsApp message without the renter's consent. Calls are recorded only with consent.
Documents never in chat
Files go through a secure upload, are checked for harmful content and stored in the EU.
Facts, never guesses
Answers come from your contracts, your project details and German rental law.
Five steps behind every renter. Your team decides the last one.
Nimmi connects to the systems you already run, answers on every channel, checks each reply against your information and rules, follows up and hands every finished application to your team.
Starts from the systems you already run.
Nimmi plugs into your CRM and property management system. Units, availability and viewing slots flow in. Leads, pipeline and resident data flow out, with no manual imports.
- Learns your listings, project and contract knowledge
- Every message, status and document synced back
Try it now. From ad click to signed lease.
The demo needs a larger screen: a phone and your team’s inbox side by side.
Open the demoEvery renter answered. Every decision yours.
Nimmi isn't a voice bot, and it isn't a chatbot. It's end-to-end engagement, from first contact to signed lease, on every channel and in every language.
Book a demo